In their own words
TESTIMONIALS FROM PAST & PRESENT CLIENTS
The mark of a good consultant? You’re better off without them — BECAUSE of them.
When our social media marketing agency engaged Celene from Chops Consulting as a process builder and system integrator, we had an Ops project backlog the size of a whale, and no one to own it. Every time someone joined the company little alarm bells went off — the sound of frantic Slack pings. “Where’s that thing again? Is there a standard for that? I think someone made a template for it once.”
“Playbooks” sound fun, but there was no joy in digging through our Google Drive to find an answer.
In Celene’s own words, we were like most of her clients, in that “SOPs fall firmly into that “important but not urgent” category that lands them at the bottom of the todo list.” It’s like she could read our minds.
Celene got to work, and one project turned into two, and then twenty. Every idea had an action step.
Dozens of meetings, hundreds of document iterations, and thousands of chat messages later…
The year is 2022. The headcount has grown 2x. Everyone actually uses the project management tool – consistently. People are reading the onboarding guide. No one is asking, “what’s the process for that?”
The backlog still exists, but it’s a manageable minnow, and we’re light years ahead of where we were.
We couldn’t have done it without Celene’s adaptability, leadership, drive, and, honestly, overall good vibes.
Chops Consulting is a truly collaborative firm, and I’d recommend Celene and team to anyone scaling up a service firm that cares about speed, culture, and getting stuff done well.
When our social media marketing agency engaged Celene from Chops Consulting as a process builder and system integrator, we had an Ops project backlog the size of a whale, and no one to own it. Every time someone joined the company little alarm bells went off — the sound of frantic Slack pings. “Where’s that thing again? Is there a standard for that? I think someone made a template for it once.”
“Playbooks” sound fun, but there was no joy in digging through our Google Drive to find an answer.
In Celene’s own words, we were like most of her clients, in that “SOPs fall firmly into that “important but not urgent” category that lands them at the bottom of the todo list.” It’s like she could read our minds.
Celene got to work, and one project turned into two, and then twenty. Every idea had an action step.
Dozens of meetings, hundreds of document iterations, and thousands of chat messages later…
The year is 2022. The headcount has grown 2x. Everyone actually uses the project management tool – consistently. People are reading the onboarding guide. No one is asking, “what’s the process for that?”
The backlog still exists, but it’s a manageable minnow, and we’re light years ahead of where we were.
We couldn’t have done it without Celene’s adaptability, leadership, drive, and, honestly, overall good vibes.
Chops Consulting is a truly collaborative firm, and I’d recommend Celene and team to anyone scaling up a service firm that cares about speed, culture, and getting stuff done well.
JOSH KRAKAUER
CEO, Sculpt
We started working with Chops Consulting as part of our CDAP grant and couldn’t be happier with how things have gone! Their team is professional, knowledgeable, and met every challenge we threw at them. I’m so grateful to have them in my corner and look forward to making more of my problems their problems!
MEGAN ANDERSEN
CEO, Rogue Bookkeeping
Celene is a magician! I run a law firm that had a lot of growth in a short period and needed big help to get its systems in place – but with no staff capacity to really do it. Celene and her team swept in donning capes and smiles and made short work of it.
Highly recommended if you need systems but don’t know where to start!
Highly recommended if you need systems but don’t know where to start!
STEVE PARR
Founder, Parr Business Law
It’s almost impossible to recommend Celene as highly as she deserves. She is a powerhouse that can deliver unmatched impact for any team. Low on capacity? Celene’s got a solution. Muddled process? Celene will clear it up. Losing your mind trying to keep up with operations work? Celene will be your absolute saving grace.
At Sculpt — a B2B digital marketing agency — I had grand ideas for our processes and training but no time whatsoever to get it all done. She came in and with almost zero direction — just a lot of disjointed documents and recordings — assembled the best-documented process and training resources we’ve ever had. On top of that, she helped coach us through the process and gave us key advice on what we needed or didn’t need. When she saw we were struggling in another area she could help with, she didn’t hesitate to hop in there and continue to make our lives easier and business better.
Celene is an endless vault of helpful advice and insight matched only by her ability to build up incredible things from almost nothing. You’ll undoubtedly leave your working relationship with her better off.
At Sculpt — a B2B digital marketing agency — I had grand ideas for our processes and training but no time whatsoever to get it all done. She came in and with almost zero direction — just a lot of disjointed documents and recordings — assembled the best-documented process and training resources we’ve ever had. On top of that, she helped coach us through the process and gave us key advice on what we needed or didn’t need. When she saw we were struggling in another area she could help with, she didn’t hesitate to hop in there and continue to make our lives easier and business better.
Celene is an endless vault of helpful advice and insight matched only by her ability to build up incredible things from almost nothing. You’ll undoubtedly leave your working relationship with her better off.
KATELIN TIERNAN
Managing Director, Sculpt
Working with Chops Consulting is a delight! They’ve taken all my operational problems and delivered tangible results at every turn. Celene requires no supervision—I can delegate anything to her and it gets turned around quickly, as good or as better as if I did it myself.
Having Chops run my operations gives me complete peace of mind that my business is on track to achieve our goals, so I can focus on my clients and delivering their best experience.
Having Chops run my operations gives me complete peace of mind that my business is on track to achieve our goals, so I can focus on my clients and delivering their best experience.
ANNA DIBELLA
CEO, PROFiX Accounting & Strategy
I’m extremely thankful for Celene’s help with my website. Honestly if it wasn’t for her, we still probably wouldn’t of done it.
It’s simplified and streamlined so many things now. Before we were basically always running and working on the daily tasks, now we have the ability to step back more, actually plan for long term and really look at the big picture. We’ve gotten leads through the website that we would have never gotten otherwise and it’s seriously changing the way our business operates.
I highly recommend anyone who wants running their business to be easier and more enjoyable reach out to Chops Consulting today.
It’s simplified and streamlined so many things now. Before we were basically always running and working on the daily tasks, now we have the ability to step back more, actually plan for long term and really look at the big picture. We’ve gotten leads through the website that we would have never gotten otherwise and it’s seriously changing the way our business operates.
I highly recommend anyone who wants running their business to be easier and more enjoyable reach out to Chops Consulting today.
THEO KOROLEV-BARBER
Owner, Spectrum Gardening
Celene has been an amazing addition to the team! There is no problem that Celene can’t fix when it comes to streamlining processes as she has a whirlwind of knowledge on all the different software and processes that we have been wanting to implement. Celene is passionate about what she does and never leaves a project unfinished.
She has exceeded every expectation and I would be lost without her help and knowledge.
She has exceeded every expectation and I would be lost without her help and knowledge.
KELLYN KOHLER
Executive Assistant & Onboarding Specialist, PROFiX Accounting & Strategy